Bonisa Global offers a range of tours, from wildlife safaris in renowned national parks to cultural excursions in historic cities. We also provide bespoke tours tailored to individual preferences.
You can book directly through our website's booking system. Alternatively, you can contact our customer service team via email or phone for assistance.
For cancellations made 30 days or more before the tour start date, we offer a full refund minus a small administrative fee. Cancellations made within 15-29 days will receive a 50% refund. Unfortunately, cancellations made within 14 days of the tour start date are non-refundable. For more details, please refer to our Terms & Conditions page.
Yes, we offer discounts for large groups. Please contact our sales team for more information on group bookings and available discounts.
We recommend packing light, breathable clothing in neutral colors, a wide-brimmed hat, sunscreen, insect repellent, comfortable walking shoes, binoculars, and a camera. Don't forget a light jacket, as mornings can be chilly.
Many of our tours are suitable for families with children. However, some activities or destinations might have age restrictions. Please check the specific tour details or contact us for more information.
Yes, we strive to cater to various dietary needs, including vegetarian, vegan, gluten-free, and more. Please inform us of any dietary restrictions when booking your tour.
We accept a variety of payment methods, including credit/debit cards, bank transfers, and online payment gateways. All transactions on our website are secure.
Absolutely! We specialize in crafting personalized experiences. If you have specific places you'd like to visit or activities you'd like to do, let us know, and we'll design a tour just for you.
Package Tours are our recommendation for tours that are suitable for any group size of all ages, they are budget-conscious tours designed to allow you to experience the main highlights along the route you choose. You can choose two or even three tours, one of each route back to back to build yourself a full cross-country tour in minutes. Although these tours are private, you can decide if you prefer to do a self-drive tour or book a guide to drive for you and enhance your experience by sharing comments, in-depth information, and history to understand South Africa better. He will even show you some secret stops along the way. The package tours are non-customisable should you require any changes made at all, please look into our tailor-made tours.
Tailor-made tours are as the name suggests, made especially for you. We will fit the tour to your arrival and departure dates, and make sure it is perfect for you in every way. We will design it according to your budget and preferences, may it be a honeymoon, corporate incentive tour, family tour with young children, or a group of friends exploring together. We will include more adventure activities or more wildlife activities or more resting time depending on your indication and preferences.
Find a tour on our website.
Fill in the contact form on the page of the tour
Wait for a Bonisa Global representative to contact you to confirm tour details with you.
Make payment in full.
Receive all confirmation documents and enjoy!
Complete the form.
We will contact you by phone to discuss the form and to add that personal touch.
According to the complexity of your tour, you will be quoted for the time needed to plan your tour.
Pay the deposit; although this deposit is non-refundable, it will be deducted from your final costing once booking your tour.
Within 3 to 5 days after making the deposit you will receive a rough draft of your itinerary and an estimated cost for your tour.
a) If you are happy with the estimate and the rough itinerary we can proceed to make the necessary bookings and polish it for you even further.
b) If you are not happy please state the problem to correct and we will be sure to make the adjustments.
You will receive a final itinerary and a final cost; the itinerary will include pictures of your accommodation and a list of all included activities.
A minimum of 50% payment of the tour value is needed to secure your booking – the remainder must be paid up to 30 days before departure.
Only after full payment of the tour has been received, a complete breakdown of your tour will be sent to you. This breakdown will include your schedule, full information of your accommodation and vouchers for your activities.
If you have a question and can’t find the answer here, you are more than welcome to contact us over the phone or send an email and we will be happy to assist. Maybe, if it is a really good question, we might just add it to this list.