Bonisa Global offers a range of tours, from wildlife safaris in renowned national parks to cultural excursions in historic cities. We also provide bespoke tours tailored to individual preferences.

You can book directly through our website's booking system. Alternatively, you can contact our customer service team via email or phone for assistance.

For cancellations made 30 days or more before the tour start date, we offer a full refund minus a small administrative fee. Cancellations made within 15-29 days will receive a 50% refund. Unfortunately, cancellations made within 14 days of the tour start date are non-refundable. For more details, please refer to our Terms & Conditions page.

Yes, we offer discounts for large groups. Please contact our sales team for more information on group bookings and available discounts.

We recommend packing light, breathable clothing in neutral colors, a wide-brimmed hat, sunscreen, insect repellent, comfortable walking shoes, binoculars, and a camera. Don't forget a light jacket, as mornings can be chilly.

Many of our tours are suitable for families with children. However, some activities or destinations might have age restrictions. Please check the specific tour details or contact us for more information.

Yes, we strive to cater to various dietary needs, including vegetarian, vegan, gluten-free, and more. Please inform us of any dietary restrictions when booking your tour.

We accept a variety of payment methods, including credit/debit cards, bank transfers, and online payment gateways. All transactions on our website are secure.

Absolutely! We specialize in crafting personalized experiences. If you have specific places you'd like to visit or activities you'd like to do, let us know, and we'll design a tour just for you.

• Package Tours are our recommendation for tours that are suitable for any group size of all ages, they are budget-conscious tours designed to allow you to experience the main highlights along the route you choose. You can choose two or even three tours, one of each route back to back to build yourself a full cross-country tour in minutes. Although these tours are private, you can decide if you prefer to do a self-drive tour or book a guide to drive for you and enhance your experience by sharing comments, in-depth information, and history to understand South Africa better. He will even show you some secret stops along the way. The package tours are non-customisable should you require any changes made at all, please look into our tailor-made tours.

Tailor-made tours are as the name suggests, made especially for you. We will fit the tour to your arrival and departure dates, and make sure it is perfect for you in every way. We will design it according to your budget and preferences, may it be a honeymoon, corporate incentive tour, family tour with young children, or a group of friends exploring together. We will include more adventure activities or more wildlife activities or more resting time depending on your indication and preferences.

If you have a question and can’t find the answer here, you are more than welcome to contact us over the phone or send an email and we will be happy to assist.
Maybe, if it is a really good question, we might just add it to this list.